Choosing An Auto Technician - Are Certifications Needed?

By Rand Stuck

This question apparently occurs to a lot of people who believe its a waste of money to consult a certified technician when it comes to their vehicles. Why not simply call in the neighborhood quack, who has always proved useful with a set of tools, instead? Well, there are various arguments against, but the strongest come in the form of the test lineup and mission statements of ASE (The Institute for Automotive Service Excellence) and I-CAR (Inter-Industry Conference on Auto Collision Repair). These are the two most reputable organizations that certify auto service technicians after conducting tests. Go through the brief backgrounds of each organization, their respective mission statements, and finally their test line-ups.

ASE (The Institute for Automotive Service Excellence)

Even 30-odd years ago, there was no way to tell whether an auto technician was competent. That is, there was no professional standard that auto technicians could adhere to. To fill in this vacuum, the autonomous, non-profit body known as National Institute for Automotive Service Excellence (ASE) was set up in 1972. As of today, nearly 420,000 professionals can boast that they possess current ASE certifications. They work in all areas of the automotive service industry such as vehicle dealerships, single garages, fleets, and service stations.

In order to obtain ASE certification, applicants must sit for one or more of the ASEs 40-plus tests, which are sorted into different areas of expertise for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, and collision damage estimators. A successful candidate needs to pass at least one exam and make available proof of at least two years of relevant work experience, whereupon he becomes ASE certified. This is not a one-time certificate, though. In order to remain certified, technicians with ASE certification must take a retest every five years. The ACT, which operates various academic and occupational testing programs, is in charge of the tests, and they are organized twice a year in over 800 locations nationwide. The exams impose strict quality control by testing candidates mastery over job-related skills and are not easy to pass. In fact, something like one in three candidates fails.

Needless to say, a consumer stands to gain much from ASE certification. For one, it can become a measure of the knowledge and skills of a technician; second, it tells you a lot about a repair facilitys quality if it displays the ASE Blue Seal of Excellence logo on its signs and advertisements.

ASEs mission: To improve the quality of automobile repair and service through the testing and certification of repair and service professionals in the automotive industry.

You can gain a better idea of the ASE certification and testing by studying the tests as outlined on www.ase.com:

Auto/Light Truck: A1 Engine Repair; A2 Automatic Transmission/Transaxle; A3 Manual Drive Train and Axles; A4 Suspension and Steering; A5 Brakes; A6 Electrical/Electronics Systems; A7 Heating and Air Conditioning; A8 Engine Performance

Alternate Fuels: F1 Light Vehicles-Compressed Natural Gas

Medium Heavy Duty Truck: T1 Gasoline Engines; T2 Diesel Engines; T3 Drive Train; T4 Brakes; T5 Suspension and Steering; T6 Electrical/Electronic Systems; T7 Heating, Ventilation, & A/C; T8 Preventive Maintenance Inspection

Parts Specialist: P1 Med/Hvy Truck Dealership Parts Specialist; P2 Automobile Parts Specialist; P3B Med/Hvy Truck Aftermarket Parts Specialist (Brakes); P3S Med/Hvy Truck Aftermarket Parts Specialist (Suspension and Steering); P4 General Motors Parts Consultant

Advanced Series: L1 Automobile Adv'd Engine Performance Specialist; L2 Truck Adv'd Elec. Diesel Engine Diagnosis

Collision Repair and Refinishing: B2 Painting and Refinishing; B3 Non-Structural Analysis and Damage Repair; B4 Structural Analysis and Damage Repair; B5 Mechanical and Electrical Components; B6 Damage Analysis and Estimating

School Bus: S1 Body Systems and Special Equipment; S2 Diesel Engines; S3 Drive Train; S4 Brakes; S5 Suspension and Steering; S6 Electrical/Electronic Systems; S7 Air Conditioning Systems and Controls

Engine Machinist: M1 Cylinder Head Specialist (Gas or Diesel); M2 Cylinder Block Specialist (Gas or Diesel); M3 Assembly Specialist (Gas or Diesel)

Truck Equipment: E1 Installation and Repair Specialist; E2 Electrical/Electronic Systems; E3 Auxiliary Power Systems

Specialty Test: X1 Exhaust Systems

Now for I-CAR

Set up in 1979, I-CAR (Inter-Industry Conference on Auto Collision Repair) is, once again, an international, non-profit training organization that seeks to better the quality, safety, and success rate of auto collision repair.

I-CAR has put in place a concept best described as Outward Vision, which embodies the organizations intention to define the Ideal State of the collision repair industry with respect to technical training. Heres how I-CAR defines the industrys Ideal State:

That every person in the Collision Industry has the necessary technical knowledge and skills relevant to their position to ensure a complete and safe repair. I-CAR continues to develop and deliver technical training programs to professionals in all areas of the Collision Industry. Furthermore, I-CAR provides a communication forum for anyone interested in proper collision repair. Finally, that I-CAR's primary funding is derived from student tuition and services, insuring that I-CAR can remain unbiased in developing courses and services on an industry-wide basis.

The I-CAR Mission Statement:

To research, develop, and deliver quality technical educational programs related to collision repair; to raise the level of available knowledge and recognize professional achievement; thereby improving communication throughout the Collision Repair, Insurance, and related Industries for the ultimate benefit of the consumer.

The following are some of the training courses offered through I-CAR for collision repair technicians:

Identification and Repair Decisions; Adhesive Repair; Welding Repair; Repair of Padded Dashes; Refinishing of Plastics; Analyzing Damage; Creating a Damage Report Manually; Creating a Computerized Damage Report; Safety & Environmental Practices

Understanding Automotive Finishes; Preparing the Surface for Refinishing; Preparing the Equipment, Paint Area & Refinish Materials; Tinting; Applying the Finish; Blending;

Solving Paint Application Problems; Finish Defects, Causes & Cures; Detailing; MIG (GMAW) Welding Cutting & Heating Processes Advanced Welding Methods; Damage Analysis; Straightening Structural Parts; Full & Partial Panel Replacement; Stationary Glass Replacement; Restoring Corrosion Protection; Preparation Panel Replacement and Alignment; Working with Trim and Hardware; Metal Straightening; Using Body Fillers; Door Skin & Intrusion Beam Replacement; Quarter Panel Placement; Moveable Glass and Hardware.

If, after all this, you still think it worthwhile to have an unskilled and unqualified amateur have a look at your car, just to save a few dollars in the short run, the call is yours. However, it is obvious that the importance of a certified and professional technician is immense when it comes to protecting and maintaining your precious vehicle. And whats more, such a technician will always keep himself updated on the latest happenings in the automotive industry, which means even the newest makes and models are safe in his hands. So do not leave your car vulnerable to undue risks. Consult a professionally certified technician today. - 21392

About the Author:

Rand Stuck is a master mechanic with over 13 years experience working on BMWs and currently manages the BMW parts department for an online parts retailer. You can find additional Repair and Maintenance information at AutoWerks Parts & Accessories